Privacy Policy

Effective Date: 01/12/2024

At Alayaa Clinic, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

Personal Information

  • Name
  • Contact details (email, phone number, address)
  • Medical history or details shared during consultations
  • Payment information

Non-Personal Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Usage data, such as pages visited, time spent on the site, and clicks

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including appointments and consultations.
  • To personalize your experience on our website.
  • To send updates, appointment reminders, and promotional offers (only with your consent).
  • To improve our website functionality and user experience.
  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties in the following scenarios:

  • Service Providers: To facilitate payments, marketing, or analytics services.
  • Legal Compliance: If required by law or in response to legal processes.
  • Business Transactions: In case of a merger, sale, or transfer of assets.

4. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Correction: Update or correct your information if it’s inaccurate
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Consent Withdrawal: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at alayaaclinics@gmail.com

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Encrypted data storage and transmission.
  • Regular security audits and updates.
  • Access restricted to authorized personnel only.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic.

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us understand how users interact with our site.
  • Marketing Cookies: Used for advertising and promotional purposes.

You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: alayaaclinics@gmail.com